FAQs

Your NEXO questions, answered.

How does the NEXO shaker work?
NEXO uses a built-in motor that creates a powerful vortex to blend your drink in seconds. Just press once — it mixes perfectly and shuts off automatically after 30 seconds.

How long does the battery last?
The NEXO shaker has a USB-C rechargeable battery that lasts up to two full weeks on a single charge — that’s two weeks of smooth, effortless shakes without worrying about power. When it’s time to recharge, just plug it in like your phone.

Is it easy to clean?
Yes. The NEXO shaker cleans itself in seconds — just add water and a drop of soap, press the button, and it does the rest. Rinse it out, and you’re good to go.

Is it only for protein shakes?
Not at all. The NEXO shaker is perfect for protein, pre-workout, creatine, iced coffee, or any drink you want mixed smooth and fast. It’s built for your daily routine — from the gym to the office, and everywhere in between.

Is it safe for hot or cold drinks?
Absolutely. It’s made from BPA-free, food-grade materials that handle both hot and cold liquids safely.

Can I wash it in the dishwasher?
Yes — the cup and lid are dishwasher safe. Just remove the motor base before washing.

How long does the motor last?
With proper care, it’s built to last for hundreds of uses, keeping consistent performance over time.

How does shipping work?
We offer fast and free worldwide shipping. Orders are processed in 1–3 business days and delivered within 7–14 days depending on your location. Every order comes with tracking, so you always know where your NEXO is.

What if I have a problem with my order?
No stress — we’ve got you. Contact us at nexo.hq1@gmail.com and we’ll fix it fast.